Job prospects Accounts Supervisor - Financial Services in the Ottawa Region

Explore current and future job prospects for people working as "Customer and information services supervisors" in the Ottawa Region or across Canada.

Current and future job prospects

The recent trends from the past 3 years were updated on July 25, 2025. The job outlooks over the next 3 years were updated on December 10, 2025.

Recent trends from the past 3 years

Labour shortage

Over the past few years (2022-2024), there was a labour shortage for Customer and information services supervisors in the Ottawa Region. There were more job openings than workers available to fill them in this occupation.

Source Labour Market Information | Recent Trends Methodology

Job outlook over the next 3 years

Moderate

The employment outlook will be Moderate for customer and information services supervisors (NOC 62023) in the Ottawa region for the 2025-2027 period.

The following factors contributed to this outlook:

  • Employment is expected to remain relatively stable.
  • Several positions will become available due to retirements.
  • There are a moderate number of unemployed workers with recent experience in this occupation.

Here are some key facts about customer and information services supervisors in the Ottawa region:

  • Approximately 360 people worked in this occupation in May 2021.
  • Customer and information services supervisors mainly work in the following sectors:
    • Federal government public administration (NAICS 911): 23%
    • Management and Administrative Services (NAICS 55-56): 20%
    • Retail Trade (NAICS 44-45): 15%
    • Finance, insurance and Real estate and rental and leasing (NAICS 52-53): 11%
    • Professional, scientific and technical services (NAICS 54): 8%

Source Labour Market Information | Prospects Methodology

Labour market conditions over the next 10 years

Find out what will be the job prospects for Customer and information services supervisors across Canada over the next 10 years, from 2022 to 2031.

Learn more

Labour Market Information Survey
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