truck dispatcher Verified This job was posted directly by the employer on Job Bank.

Responsibilities

Tasks

• Ensure accuracy of completed time sheets, payroll and other summaries
• Maintain work records and logs
• Monitor personnel workloads and locations
• Perform general office duties
• Provide customer service
• Advise vehicle operators of traffic and other problems
• Dispatch personnel according to schedules and work orders
• Dispatch personnel as required by emergency situations
• Follow-up on issues with work orders
• Keep track of shipments
• Knowledge of cross border dispatching regulations and practices
• Knowledge of highway trucking and associated rules and regulations
• Maintain vehicle operator work records
• Process and transmit information and instructions to co-ordinate the activities of vehicle operators and crews using dispatching equipment
• Respond to urgent calls from individual who find themselves in life threatening situation and who require assistance
• Schedule assignments and co-ordinate activities of vehicle operators, crews and equipment
• Contact customers to deliver requested wakeup calls

Supervision

• 11-15 people

Experience and specialization

Computer and technology knowledge

• Dispatch management service software
• Electronic mail