assistant manager - retail

Title posted on indeed.com - Assistant Manager

Posted on July 20, 2026 by Employer details Forest City Surplus Canada

Job details

*Job Overview* We are a dynamic, locally owned retail business operating in London for 46 years. Our online store has been shipping to customers worldwide for 30 years. We require an an additional retail store manager who can lead by example in guiding employees toward productive activities. This includes both product merchandising and a professional level of customer service. Responsibilities also include training sales and floor staff, monitoring inventory, communicating with our purchasing manager and marketing team, and creating displays. Our ideal candidate will have retail management experience and a sharp business mindset. Warehouse experience including *forklift *and a *driver?s license* is also preferred. *Knowledge or experience with computers, audio, tech products, tools, or airsoft* is also a big plus for our business. You should be skilled at organizing and creative problem solving*. Your attitude needs to positive in figuring out how to make every situation in life better*. You need to be able to follow direction from the owners as well as to direct others with *enthusiasm.* We need someone with *supervisory experience* to ensure that our store operates effectively, we keep our customers happy, and our business remains successful. *Responsibilities* * Assist the owners in planning and implementing strategies to attract customers * Monitor and maintain store inventory and product displays * Evaluate employee performance and identify training needs * Supervise and motivate staff to fulfill their job responsibilities and to perform their best * Coach and support new and existing employees * Handle complaints from customers with tact and goodwill * Be very aware of current consumer product interest and use that information to update our in-store merchandising * Organize product displays and make our purchasing department aware of low product situations when needed * Support the efforts of the marketing team * Supervise cashiers using point of sale cash registers * Develop good relationships with customers Shift availability: * Day Shifts (required) * One weekend shift Please respond with a cover letter and detailed resume. Pay: $18.00-$20.00 per hour Benefits: * On-site parking * Paid time off Application question(s): * Please list expected wage. Education: * Secondary School (required) Experience: * Retail management: 3 years (required) Work Location: In person