manager, engineering service

Title posted on CareerBeacon - Manager, Demand Response

Posted on July 16, 2026 by Employer details EfficiencyOne

Job details

We transform the way people use energy.We embrace a culture of belonging in the workplace. No matter who you are, where you're from, how you think, what you believe in, or whom you love, we welcome your application. We all come from different backgrounds and different walks of life, bringing in unique perspectives and experiences. We encourage applications from 2SLGBTQ+, Black, Indigenous, African Nova Scotian, racialized persons, and People of Colour (BIPOC), women, newcomers to Canada, and people with disabilities. Please let us know if you require any accommodation in the application and interview process (including different materials or otherwise).About EfficiencyOneOur core values are Integrity, Innovation, and Partnership. EfficiencyOne is a leading efficiency enterprise delivering cost-effective energy-efficiency and carbon-mitigation services across Nova Scotia and beyond. Together, we help people save money, improve comfort, reduce environmental impact, and support the transition to a net-zero future. Learn more about our impact here: https://www.efficiencyone.ca/impact/.Why you'll love working here:· Supportive, team-oriented culture · Competitive salary and comprehensive benefits from day one · Flexible/hybrid work environment · Focus on wellness and work?life balance · Opportunities for leadership growth and development · Meaningful work supporting Nova Scotia's 2050 net-zero goalsThe Opportunity:We are looking for a Manager, Demand Response, to lead the strategic development and day-to-day delivery of demand response program(s), under the oversight of the Senior Manager, Demand Response.In this role, you will be accountable for achieving targets in demand savings, participation, enrollment, customer experience, budget, delivery partner, and cost-effectiveness within established budgets and contractual commitments. You will also help shape the program's future growth, including new technologies, evolving vendor ecosystems, and program design improvements.As a key partner to the Senior Manager, Demand Response, you will manage program delivery, issue resolution, evidence-based decision-making, operational readiness, reporting, vendor relationships, contract management, and continuous improvement. You will work closely with internal teams, delivery partners, service providers, utilities, evaluators, and other stakeholders to strengthen customer participation, event readiness, and future opportunities such as locational demand response.What you'll doLead Program Delivery &amp; PerformanceLead demand response program delivery to achieve participation, enrollment, demand reduction, customer experience, budget, delivery partner, contractual, and cost-effectiveness targets.Develop and manage the program roadmap, including program design, participation strategy, operational improvements, future measures, and alignment with organizational, utility, and regulatory objectives.Lead annual planning, forecasting, budgeting, target setting, and performance reporting across participation, demand reduction, cost-effectiveness, customer experience, and delivery partner management.Manage Delivery Partners &amp; StakeholdersLead performance and operational reviews with partners, providers, utilities, and internal stakeholders to address results, risks, customer concerns, technical updates, and opportunities for improvement.Manage relationships with delivery partners and service providers, including contract negotiations and ongoing performance against contractual, service, technical, customer experience, event readiness, and program requirements.Collaborate with internal teams, delivery partners, service providers, utilities, evaluators, and other stakeholders to improve participation, strengthen program design, support event readiness, and advance future opportunities such as locational demand response.Strengthen Program Processes &amp; QualityOversee day-to-day operations across the customer journey, including enrollmen