hotel front desk clerk
Posted on February 06, 2026 by Employer details Northstar Mountain Village Resort
Job details
Education: No degree, certificate or diploma. Tasks: Investigate complaints and claims . Resolve complaints and claims . Process group arrivals and departures. Take, cancel and change room reservations. Provide information on hotel facilities and services. Process guests' departures, calculate charges and receive payments. Balance cash and complete balance sheets, cash reports and related forms. Follow emergency and safety procedures. Clerical duties (i.e. faxing, filing, photocopying). Answer telephone and relay telephone calls and messages. Assist clients/guests with special needs. Provide customer service. Computer and technology knowledge: Internet. Basic. Personal suitability: Client focus. Dependability. Flexibility. Screening questions: Are you authorized to work in Canada?. Do you have experience working in this field?. Experience: 7 months to less than 1 year. Employment terms options: Morning. Day. Weekend. Support for youths: Offers on-the-job training tailored to youth.- Location 1351 Gerry Sorenson WayKimberley, BCV1A 2Y9
- Work location On site
- Salary$19.00 to $22.00HOUR hourly (To be negotiated) / 30 to 32 hours per week
- Terms of employment Permanent employmentFull time
- Morning, Day, Weekend
- Starts as soon as possible
- vacancies 3 vacancies
- Source Job Bank #3502951
Overview
Languages
English
Education
- No degree, certificate or diploma
Experience
7 months to less than 1 year
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Investigate complaints and claims
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Provide customer service
Experience and specialization
Computer and technology knowledge
- Internet
- Basic
Additional information
Personal suitability
- Client focus
- Dependability
- Flexibility
Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for youths
- Offers on-the-job training tailored to youth
Who can apply for this job?
You can apply if you are:
- a Canadian citizen
- a permanent resident of Canada
- a temporary resident of Canada with a valid work permit
Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.
Advertised until
2026-05-13
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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