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Title posted on CareerBeacon - Small Tech Development Associate-2

Posted on May 23, 2025 by Employer details TD Bank

Job details

Work Location:Toronto, Ontario, CanadaHours:37.5Line of Business:Enterprise Enabling FunctionsPay Details:$76,800 - 115,200 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.Job Description:The Client Enablement team is part of Capital Markets Operations and partners with the Front Office and other areas within TD Securities. We are a global team that is looking to develop client onboardingworkflows with accuracy and efficiency by embedding a culture of innovation by actively seeking waysto enhance the capabilities and performance of the team.As a ServiceNow Solution Developer, you will utilize your in-depth technical knowledge of theServiceNow to solve complex business problems. The ServiceNow Developer is a technical role that is responsible for the configuration, on-going development and maintenance of the ServiceNow Federated Model for the Client Enablement team. An understanding of Capital Markets will benefit inunderstanding the workflows that interconnect the pipeline between clients and sales &amp; trading. Theselected candidate will design the process flows that will enable a seamless onboarding experience.Day to day responsibilities will include:Develop customizations such as building workflows, importing data, integrating with external data sources via API's and scripting, customizing the screens, forms, notifications and lists, building reports and dashboards, configuring groups, and role accessEvaluate ServiceNow application platform performance, debug software problems, and make recommendations for problem resolutionDocument technical solutions, build artifacts and run books as necessaryCollaborate with cross-functional teams to gather and analyze requirements for workflow customization in ServiceNowEnsure high degree of development standards are adhered to minimize the riskLiaise effectively between customers, technology, information security and various businesspartners to ensure high quality and timely resolution of customer issuesProvide technical guidance and support to end-users, assisting them in understand and effectively utilizing ServiceNow workflowsIn addition, the selected individual should have strong relationship management skills as they will needto work closely with the client onboarding team, front office, and support teams (i.e. credit, AML,regulatory, legal and data services). The selected candidate should be a go-getter with a strong aptitudeand ability to multi-task to meet the deliverable of creating onboarding solutions that will provide clientsan exceptional service. This is a prime opportunity to work with likeminded individuals that want to beon the frontier of driving change within TD Securities.Your technical skills include:2+ years of ServiceNow experience, specifically in building customized workflowsStrong knowledge of ServiceNow platform and its various modules (IT Service Management, Incident Management, Change Management etc.) 3+ years of work experience in systems design and a solid understanding of development, quality assurance and integration methodologies3+ years working with JavaScriptExperience with CSS and a good understanding of UI/UX concepts and design frameworkSolid understanding of ITIL principles and IT service management processesServiceNow integrations with 3rd party tools and platforms using inbuild connec