Zone: Western ZoneLocation: WMH - Western Memorial Regional HospitalRegional Quality Safety Manager (Classification Under Review)Western Zone - Diag Imag - AdmPermanent Full-time89368POSHours: 70 (8 hours; Days)Salary: HL22 (CAD$76,523 - CAD$107,132 per annum)Competition Number: VAC0008902Posted Date: 2025-05-09Closing Date: 2025-05-16About UsNewfoundland and Labrador Health Services (NL Health Services) brings together five former separate health entities - Eastern Health, Central Health, Western Health, Labrador-Grenfell Health, and the Newfoundland and Labrador Centre for Health Information. The creation of a provincial health authority was announced following recommendations from Health Accord NL.NL Health Services is responsible for delivering health and community services to more than 528,000 people living in Newfoundland and Labrador and employs over 21,000 people. NLHealthServices.caJob Summary Reporting to the Western and Labrador Grenfell Zone Director of Medical Imaging, the Western and Labrador Grenfell Zone Manager for Quality and Safety is accountable for a comprehensive Quality Management Program within the Medical Imaging program. The incumbent will closely liaise with the Western and Labrador Grenfell Zone Director, Western and Labrador Grenfell Clinical Chiefs, Managers and staff of the Medical Imaging Program as well as regulatory agencies and accreditation bodies. The Quality and Safety Manager is accountable for developing, implementing, maintaining, reviewing and monitoring the Western and Labrador Grenfell Zones Medical Imaging Quality & Safety Program. This includes a staff and patient safety program that meets Accreditation Canada Diagnostics, Radiation Safety, Occupational Health & Safety and other applicable standards. The position is responsible for conducting satisfaction surveys; developing, reviewing and maintaining policies, procedures, safety manuals and safe work practices; developing, implementing and auditing compliance with required quality control activities for medical imaging equipment and compliance with Accreditation Canada Diagnostic Standards. The incumbent is also responsible for process improvement, root cause analysis and occurrence investigations and follow-up. The development of patient information/safety education for patients and their families related to medical imaging procedures is also required. Primarily, this position involves fostering a culture of safety and continuous quality improvement by ensuring compliance with all quality safety standards, quality control requirements, occupational health & safety regulations/guidelines, and ensuring that safety for patients, residents, clients and staff is paramount in the workplace.The job also requires the management of the Medical Imaging staff in the Western and Labrador Grenfell Zones and will be accountable for financial management and budgeting; human resource management including professional development, human resource planning and performance management activities; functioning as part of the management team to develop, implement and evaluate strategic directions for Medical Imaging services; providing input and recommendations for Medical Imaging services, equipment needs and purchases. As well as developing plans for equipment maintenance, quality control, and service scheduling. The manager will provide support to staff within the program and oversee the day-today operations. They will also ensure the department functions efficiently while maintaining high standards of patient care.The successful candidate must demonstrate an awareness of and be responsible for promoting and supporting person-and family-centered care, demonstrate a commitment to safety and partner with all team members to improve worker and patient safety by integrating safety into work practices, identifying risks and implementing improvements. The successful candidate must also demonstrate the key skills, behaviors, abilitie
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