customer information service representative - retail
Verified
This job was posted directly by the employer on Job Bank.
Posted on
May 24, 2024
by
Employer details
Dryden Home Hardware Building Centre
Job details
Education: Secondary (high) school graduation certificate. Work setting: Retail/wholesale establishment/distribution centre. Tasks: Answer written and oral inquiries. Address customers' complaints or concerns. Answer inquiries and provide information to customers. Arrange for refunds and credits. Explain the type and cost of services offered. Issue receipts and other forms. Maintain records and statistics. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.. Receive and log complaints. Receive payments. Work conditions and physical capabilities: Attention to detail. Personal suitability: Client focus. Efficient interpersonal skills. Excellent oral communication. Reliability. Team player. Experience: 1 to less than 7 months.
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Location509 Government StreetDryden, ONP8N 2P6
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Salary$20.51 to $22.00HOUR hourly (To be negotiated) / 35 to 40 hours per week
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Terms of employment
Permanent employmentFull time
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Day, Evening, Weekend, Shift, Early Morning, Morning
- Start date
Starts as soon as possible
- vacancies
2 vacancies
- Source
Job Bank
#2932289
- 509 Government StreetDryden, ONP8N 2P6
Overview
Languages
English
Education
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Secondary (high) school graduation certificate
Experience
1 to less than 7 months
Work setting
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Retail/wholesale establishment/distribution centre
Responsibilities
Tasks
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Answer written and oral inquiries
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Address customers' complaints or concerns
-
Answer inquiries and provide information to customers
-
Arrange for refunds and credits
-
Explain the type and cost of services offered
-
Issue receipts and other forms
-
Maintain records and statistics
-
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
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Receive and log complaints
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Receive payments
Additional information
Work conditions and physical capabilities
Personal suitability
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Client focus
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Efficient interpersonal skills
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Excellent oral communication
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Reliability
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Team player
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
Advertised until
2024-06-23
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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