office coordinator
Posted on
May 14, 2024
by
Employer details
Angus Knight Group Canada
Job details
Angus Knight Canada (AKG Canada) proudly focuses on innovative solutions to help people find jobs. AKG Canada operates five catchments of WorkBC. This is a Provincial government program that provides services to support members of the public in finding a job and keeping it. We provide access to job search resources, employment planning, skills assessment, training, work experience placement and more. For more information about WorkBC, please visit https://www.workbc.ca/.
This is a wonderful team-based working environment, and an opportunity to work with a great team of people who are dedicated to helping and making a difference in people's lives.
*What we offer: *
* Competitive Salary
* Comprehensive Benefits Package, including RRSP match, extended health, prescription drug coverage, dental, paramedical, generous vision care, and more!
* 4 weeks? vacation to start
* 6 Personal days in addition to 6 Sick per year
* Ability to make a difference and lasting impact
*Position Overview*
This role plays a crucial part in supporting the Service Delivery Manager and the Case Management team. Responsibilities include managing clerical and administrative tasks, maintaining client records in accordance with legislation, policy, and procedures, and providing general support to the customer service focus of the office.
*Responsibilities *
Administrative Support:
* Drafts and prepares correspondence, memos, and reports for the Management team.
* Reviews invoices, secures approval, and forwards them to Finance in a timely manner.
* Administers petty cash, staff appreciation, and charitable funds, ensuring adherence to budget stipulations.
* Liaises with IT to ensure the functionality of all office equipment.
* Physical Office Needs Coordination
* Ensures the smooth operation of the physical office space.
* Manages issues with landlords, office renovations, repairs/moves, janitorial services, and facilities management.
* Maintains an adequate inventory of office supplies.
* Manages key and access card management.
* Coordinates with Occupational Health and Safety Representative to ensure compliance.
Case Management Support
* Manages administrative tasks supporting the Case Management Process, including job search and job start supports.
* Prioritizes daily workload and processes files to ensure timely documentation for the team.
* Maintains current database information on each case.
* Creates administrative forms, client files, group participation lists, signs, labels, schedules, materials, certificates, reports, PowerPoint presentations, and well-designed business documents.
* Maintains related filing systems and procedures.
* Supports the Case Management team in performing in-house functions.
* Ensures Case Management staff have sufficient supplies and resources.
Vendor and Client Communication
* Provides information clearly to clients and stakeholders, following confidentiality guidelines.
* Conducts follow-up phone calls to clients when instructed.
* Manages difficult situations, assists clients in crisis, and responds professionally to complaints.
* Works with vendors to negotiate costs, supplies, and services.
* Receives and processes client-related invoices for approval.
* Develops rapport with clients on the telephone.
* Prepares clear, concise, and timely correspondence as necessary.
*Desirable Skills/Knowledge and Experience *
* Intermediate to advanced business technology skills.?
* Proficient in MS Office (Word and Excel), Windows environment, PC applications, and web-based research tools.?
* Demonstrated ability to work effectively with all stakeholders.?
* Strong work ethic with a commitment to maintaining confidentiality.?
* Excellent grammar, reading comprehension, and math skills.?
* Excellent written and verbal communication skills.?
* High attention to detail.?
* Flexibility, initiative, quick thinking, high energy, and enthusiasm.?
* Ability to interact skillfully and communicate effectively with a variety of people
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LocationAbbotsford, BC
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Salary$50,000 to $56,000YEAR annually
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Terms of employment
Full time
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9278979187
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