truck dispatcher Verified

Responsibilities

Tasks

• Ensure accuracy of completed time sheets, payroll and other summaries
• Maintain work records and logs
• Monitor personnel workloads and locations
• Perform general office duties
• Provide customer service
• Advise vehicle operators of traffic and other problems
• Assist with maintenance of communications equipment
• Communicate with ships, aircraft and other remote operations
• Dispatch personnel as required by emergency situations
• Keep track of shipments
• Knowledge of cross border dispatching regulations and practices
• Maintain vehicle operator work records
• Operate radio equipment
• Process and transmit information and instructions to co-ordinate the activities of vehicle operators and crews using dispatching equipment
• Record mileage, fuel use, repairs and other expenses
• Respond to urgent calls from individual who find themselves in life threatening situation and who require assistance
• Schedule assignments and co-ordinate activities of vehicle operators, crews and equipment
• Contact customers to deliver requested wakeup calls

Supervision

• 16-20 people

Additional information

Security and safety

• Criminal record check

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Overtime required
• Physically demanding
• Repetitive tasks
• Tight deadlines
• Work under pressure

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player