Overview
Languages
English
Education
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Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
Work setting
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Health care institution, facility or clinic
Responsibilities
Tasks
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Greet people and direct them to contacts or service areas
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Provide basic information to clients and the public
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Obtain and process information required to provide customer service
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Operate switchboard or telephone system
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Order office supplies
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Record and relay information
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Schedule and confirm appointments
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Send invoices
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Maintain work records and logs
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Receive and issue payments
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Perform clerical duties, such as filing and sorting and distributing mail
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Answer telephone and relay telephone calls and messages
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Arrange teleconferences
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Calculate billing charges
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Monitor mobile radio or telephone
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Provide directory assistance
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Provide emergency services
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Relay service to persons with disabilities
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Perform data entry
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Provide customer service
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Perform basic bookkeeping tasks
Experience and specialization
Computer and technology knowledge
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Electronic medical records
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MS Office
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Mac OS
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Quick Books
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Social Media
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Database software
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Electronic mail
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Spreadsheet
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MS Access
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MS Excel
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MS Outlook
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MS PowerPoint
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MS Word
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MS Windows
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Simply Accounting
Additional information
Security and safety
Work conditions and physical capabilities
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Ability to work independently
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Fast-paced environment
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Work under pressure
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Tight deadlines
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Repetitive tasks
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Attention to detail
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Sitting
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Combination of sitting, standing, walking
Personal suitability
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Efficient interpersonal skills
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Excellent oral communication
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Excellent written communication
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Flexibility
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Organized
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Reliability
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Team player
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Ability to multitask
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Time management
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for newcomers and refugees
- Participates in a government or community program or initiative that supports newcomers and/or refugees
- Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
Support for youths
- Participates in a government or community program or initiative that supports youth employment
Support for Veterans
- Participates in a government or community program or initiative that supports Veterans
Support for Indigenous people
- Participates in a government or community program or initiative that supports Indigenous people
- Offers mentorship, coaching and/or networking opportunities for Indigenous workers
- Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
- Facilitates access to Elders who can offer support and guidance to Indigenous workers
Support for mature workers
- Participates in a government or community program or initiative that supports mature workers
Supports for visible minorities
- Participates in a government or community program or initiative that supports members of visible minorities
- Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
- Offers mentorship programs that pair members of visible minorities with experienced employees
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.