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help desk analyst Verified
Posted on May 07, 2024 by Employer details National Capital FreeNet
Job details
Education: College/CEGEP. Computer science. Network and system administration/administrator. Computer technology/computer systems technology. or equivalent experience. Work setting: Help desk. Telecommunications industry. Internet Service Provider (ISP). Office building. Tasks: Give access to computer networks. Consult user guides, technical manuals and other documents to research and implement solutions. Provide business systems, network and Internet support to users in response to identified difficulties. Provide customer service. Supervision: No supervision responsibility. Computer and technology knowledge: Internet. Desktop applications. Work conditions and physical capabilities: Attention to detail. Sitting. Combination of sitting, standing, walking. Personal suitability: Accurate. Client focus. Efficient interpersonal skills. Excellent oral communication. Initiative. Judgement. Team player. Ability to multitask. Honesty. Screening questions: Are you available for shift or on-call work?. Are you currently legally able to work in Canada?. Experience: Will train. Other benefits: Free parking available.- Location1305 Richmond Rd.Ottawa, ONK2B 7Y4
- Salary$22.00HOUR hourly / 35 hours per week
- Terms of employment Term or contract (ending: 2024-08-30)Full time
- Day, Evening, Night, Weekend, Shift, Morning
- Start dateStarts as soon as 2024-06-10 to 2024-08-30
- Benefits: Other benefits
- vacancies 1 vacancy
- Verified
- Source Job Bank #2909582
Overview
Languages
Bilingual
Education
- College/CEGEP
- or equivalent experience
- Computer science
- Network and system administration/administrator
- Computer technology/computer systems technology
Experience
Will train
Work setting
- Help desk
- Telecommunications industry
- Internet Service Provider (ISP)
- Office building
Responsibilities
Tasks
- Give access to computer networks
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide business systems, network and Internet support to users in response to identified difficulties
- Provide customer service
Supervision
- No supervision responsibility
Experience and specialization
Computer and technology knowledge
- Internet
- Desktop applications
Additional information
Work conditions and physical capabilities
- Attention to detail
- Sitting
- Combination of sitting, standing, walking
Personal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Initiative
- Judgement
- Team player
- Ability to multitask
- Honesty
Benefits
Other benefits
- Free parking available
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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