front desk agent
Posted on
May 06, 2024
by
Employer details
Polar Boutique Inn & Suites
Job details
Job Summary:
We are seeking a professional and friendly Front Desk Agent to join our team. The ideal candidate will be responsible for providing exceptional customer service to our guests and visitors, ensuring a positive experience from check-in to check-out.
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Handle guest check-ins and check-outs efficiently
- Answer phone calls and direct them appropriately
- Assist guests with inquiries and provide information about the hotel facilities and services
- Process reservations and cancellations accurately
- Handle guest requests promptly and courteously
- Maintain a tidy and organized front desk area
Requirements:
- Previous experience in a customer service role, preferably in a hotel or hospitality setting
- Proficiency in using phone systems and front desk software
- Excellent communication skills with a focus on guest services
- Strong multitasking abilities with attention to detail
- Bilingual or multilingual skills are a plus
- Knowledge of phone etiquette and professionalism
Joining our team as a Front Desk Agent offers the opportunity to work in a dynamic environment where you can showcase your customer service skills while contributing to a positive guest experience.
Job Type: Seasonal
Contract length: 5-6 months
Pay: From $17.00 per hour
Expected hours: 40 ? 60 per week
Benefits:
* Casual dress
* Dental care
* Extended health care
* Housing allowance
* On-site parking
* Store discount
Schedule:
* Day shift
* Evening shift
* Morning shift
* Night shift
Supplemental pay types:
* Bonus pay
Work Location: In person
-
LocationChurchill, MB
-
Salary$17.00HOUR hourly
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9267483238
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