Overview
Languages
English
Education
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Secondary (high) school graduation certificate
Experience
2 years to less than 3 years
Responsibilities
Tasks
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Answer written and oral inquiries
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Address customers' complaints or concerns
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Answer inquiries and provide information to customers
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Arrange for billing for services
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Arrange for refunds and credits
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Issue receipts and other forms
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Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
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Perform general office duties
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Receive and log complaints
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Receive payments
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Answer clients' inquiries and provide information
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Consult with clients after sale to provide ongoing support
Additional information
Work conditions and physical capabilities
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Attention to detail
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Fast-paced environment
Personal suitability
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Efficient interpersonal skills
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Excellent oral communication
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Organized
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Reliability
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Team player
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.