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front desk hotel clerk Verified
Posted on May 02, 2024 by Employer details Colonial Hotel in Grand Bend
Job details
Education: Secondary (high) school graduation certificate. Work setting: Hotel, motel, resort. Tasks: Investigate complaints and claims . Register arriving guests and assign rooms. Process group arrivals and departures. Provide information on hotel facilities and services. Provide general information about points of interest in the area. Process guests' departures, calculate charges and receive payments. Maintain an inventory of vacancies, reservations and room assignments. Clerical duties (i.e. faxing, filing, photocopying). Answer telephone and relay telephone calls and messages. Assist clients/guests with special needs. Provide customer service. Computer and technology knowledge: Multi-line switchboard. Word processing software. Central reservation system (CRS). Spreadsheet. Internet. Security and safety: Criminal record check. Transportation/travel information: Public transportation is available. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Standing for extended periods. Work under pressure. Personal suitability: Client focus. Dependability. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Judgement. Organized. Reliability. Team player. Resourcefulness. Experience: Experience an asset. Support for youths: Provides awareness training to employees to create a welcoming work environment for youths. Support for Indigenous people: Facilitates access to Elders who can offer support and guidance to Indigenous workers .- LocationGrand Bend, ON
- Salary$16.55 to $20.00HOUR hourly (To be negotiated) / 35 to 44 hours per week
- Terms of employment Permanent employmentFull time
- Start date Starts as soon as possible
- vacancies 2 vacancies
- Verified
- Source Job Bank #2881362
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
Experience an asset
Work setting
- Hotel, motel, resort
Responsibilities
Tasks
- Investigate complaints and claims
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Provide customer service
Experience and specialization
Computer and technology knowledge
- Multi-line switchboard
- Word processing software
- Central reservation system (CRS)
- Spreadsheet
- Internet
Additional information
Security and safety
- Criminal record check
Transportation/travel information
- Public transportation is available
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Standing for extended periods
- Work under pressure
Personal suitability
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player
- Resourcefulness
Employment groups Help - Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for youths
- Provides awareness training to employees to create a welcoming work environment for youth
Support for Indigenous people
- Facilitates access to Elders who can offer support and guidance to Indigenous workers
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Advertised until
2024-06-01
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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