guest service agent
Posted on May 01, 2024
by
Employer details
Fairmont Creek Vacation Rentals & Property Management
Job details
* Are you searching for a part-time opportunity, working 20 hours a week from Friday to Monday?
* Do you have a passion for assisting people in creating unforgettable vacation experiences?
* Do you have exceptional guest/customer service skills and want to be part of an amazing team in the Columbia Valley?
* If this sounds like you, then we want you to join our team!
*About Us:*
We are a boutique property management company that has been fulfilling the dreams of visitors to Fairmont Hot Springs for more than two decades. We prioritize offering top-notch accommodations and service. And those glowing 5-star reviews? They never fail to put a smile on our faces!
*What You'll Do:*
- Deliver exceptional customer service via phone, online messaging, and face-to-face interactions.
- Manage reservations and handle payments.
- Assist guests in planning activities such as golfing, ATV tours, and more.
- Maintain effective communication with our Property Care Team.
*What We're Looking For:*
- Proven customer service experience in tourism or a similar industry
- You are tech-savvy and adept at learning new software. Confident with Office 365 (Word/Excel/Outlook etc)
- You possess knowledge of, or a willingness to learn about, Fairmont & the Columbia Valley, and you're enthusiastic about exploring all the region has to offer.
*What You'll Get:*
- Comprehensive training and a supportive team environment.
- An hourly wage of $18.
This is a summer position, running from approximately late May/June 1st to Sept 30th, with part-time hours (20 per week). Shifts are Friday to Monday, including weekends.
*How to Apply:*
Please email your resume along with a cover note to info@fairmontcreek.ca
Applications will be accepted until May 15th.
Applicants must have already secured accommodations and be able to commute to our office in Fairmont Hot Springs.
Job Types: Part-time, Seasonal
Contract length: 4-5 months
Pay: From $18.00 per hour
Expected hours: No more than 20 per week
Benefits:
* Company events
* Flexible schedule
Flexible Language Requirement:
* French not required
Schedule:
* Day shift
* Weekends as needed
Application question(s):
* Do you have accommodation in the Columbia Valley and are able to commute to our office in Fairmont Hot Springs?
Experience:
* Customer service: 1 year (required)
Work Location: In person
Application deadline: 2024-05-15
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LocationFairmont Hot Springs, BC
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Salary$18.00HOUR hourly
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Terms of employment
Part time
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9261980903
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