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front desk hotel clerk Verified
Posted on April 29, 2024 by Employer details The Pine Inn & Riverhouse
Job details
Education: Secondary (high) school graduation certificate. Work setting: Hotel, motel, resort. Tasks: Investigate complaints and claims . Register arriving guests and assign rooms. Resolve complaints and claims . Process group arrivals and departures. Take, cancel and change room reservations. Provide information on hotel facilities and services. Provide general information about points of interest in the area. Process guests' departures, calculate charges and receive payments. Balance cash and complete balance sheets, cash reports and related forms. Maintain an inventory of vacancies, reservations and room assignments. Follow emergency and safety procedures. Clerical duties (i.e. faxing, filing, photocopying). Answer telephone and relay telephone calls and messages. Assist clients/guests with special needs. Contact customers to deliver requested wakeup calls. Provide customer service. Experience: Experience an asset. Support for persons with disabilities: Participates in a government or community program or initiative that supports persons with disabilities . Support for newcomers and refugees: Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.). Support for youths: Offers mentorship, coaching and/or networking opportunities for youths. Support for Indigenous people: Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations . Support for mature workers: Applies hiring policies that discourage age discrimination . Supports for visible minorities: Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.).- LocationChetwynd, BC
- Salary$16.75 to $18.00HOUR hourly (To be negotiated) / 30 to 40 hours per week
- Terms of employment Permanent employmentFull time
- Day, Evening, Night, Weekend, Overtime
- Start date Starts as soon as possible
- vacancies 1 vacancy
- Verified
- Source Job Bank #2896447
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
Experience an asset
Work setting
- Hotel, motel, resort
Responsibilities
Tasks
- Investigate complaints and claims
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Provide customer service
Employment groups Help - Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for persons with disabilities
- Participates in a government or community program or initiative that supports persons with disabilities
Support for newcomers and refugees
- Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
Support for youths
- Offers mentorship, coaching and/or networking opportunities for youth
Support for Indigenous people
- Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
Support for mature workers
- Applies hiring policies that discourage age discrimination
Supports for visible minorities
- Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
Advertised until
2024-05-29
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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