administrative assistant Verified

Work setting

• Business services
• Urban area

Responsibilities

Tasks

• Open and distribute mail and other materials
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Compile data, statistics and other information
• Order office supplies and maintain inventory
• Greet people and direct them to contacts or service areas
• Set up and maintain manual and computerized information filing systems
• Type and proofread correspondence, forms and other documents
• Provide customer service
• Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
• Answer clients' inquiries and provide information
• Answer inquiries and provide information to customers
• Answer written and oral inquiries
• Perform general office duties

Experience and specialization

Area of work experience

• Immigration

Additional information

Work conditions and physical capabilities

• Ability to work independently
• Tight deadlines
• Attention to detail
• Repetitive tasks
• Large caseload
• Work with minimal supervision

Personal suitability

• Excellent oral communication
• Organized
• Team player
• Accurate
• Client focus
• Reliability
• Time management
• Dependability