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guest service representative Verified
Posted on April 19, 2024 by Employer details Gracefield Christian Camp and Retreat Centre
Job details
Education: No degree, certificate or diploma. Work setting: Hospitality industry. Staff accommodation available. Staff accommodation provided. Room and board provided. Hotel, motel, resort. Rural area. Campground workers. Tasks: Register arriving guests and assign rooms. Process group arrivals and departures. Take, cancel and change room reservations. Provide information on hotel facilities and services. Provide general information about points of interest in the area. Investigate and resolve complaints and claims. Process guests' departures, calculate charges and receive payments. Maintain an inventory of vacancies, reservations and room assignments. Follow emergency and safety procedures. Clerical duties (i.e. faxing, filing, photocopying). Answer telephone and relay telephone calls and messages. Assist clients/guests with special needs. Perform light housekeeping and cleaning duties. Provide customer service. Computer and technology knowledge: Word processing software. Internet. Security and safety: Vulnerable sector check. Criminal record check. Transportation/travel information: Own transportation. Own vehicle. Valid driver's licence. Work conditions and physical capabilities: Attention to detail. Work under pressure. Personal suitability: Client focus. Dependability. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Judgement. Organized. Reliability. Team player. Resourcefulness. Screening questions: Are you available for shift or on-call work?. Are you currently legally able to work in Canada?. Experience: 7 months to less than 1 year. Financial benefits: Gasoline paid. Mileage paid. Other benefits: Free parking available. Learning/training paid by employer. On-site amenities. On-site housing options. On-site recreation and activities. Parking available.- LocationGracefield, QC
- Salary$510 to $760WEEKLY weekly (To be negotiated) / 30 to 40 hours per week
- Terms of employment Term or contract (ending: 2024-10-15)Part time leading to full time
- To be determined
- Start dateStarts as soon as 2024-05-15 to 2024-10-15
- Benefits: Financial benefits, Other benefits
- vacancies 1 vacancy
- Verified
- Source Job Bank #2886764
Overview
Languages
Bilingual
Education
- No degree, certificate or diploma
Experience
7 months to less than 1 year
Work setting
- Hospitality industry
- Staff accommodation available
- Staff accommodation provided
- Room and board provided
- Hotel, motel, resort
- Rural area
- Campground workers
Responsibilities
Tasks
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Investigate and resolve complaints and claims
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Perform light housekeeping and cleaning duties
- Provide customer service
Experience and specialization
Computer and technology knowledge
- Word processing software
- Internet
Additional information
Security and safety
- Vulnerable sector check
- Criminal record check
Transportation/travel information
- Own transportation
- Own vehicle
- Valid driver's licence
Work conditions and physical capabilities
- Attention to detail
- Work under pressure
Personal suitability
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player
- Resourcefulness
Benefits
Financial benefits
- Gasoline paid
- Mileage paid
Other benefits
- Free parking available
- Learning/training paid by employer
- On-site amenities
- On-site housing options
- On-site recreation and activities
- Parking available
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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