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information technology (IT) support analyst Verified
Posted on April 18, 2024 by Employer details Mayfair Clubs
Job details
Education: College/CEGEP. or equivalent experience. Work setting: Various locations. Employee Assistance Program. Tasks: Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Participate in the redesign of applications and other software. Supervise other technical support workers in this group. Provide business systems, network and Internet support to users in response to identified difficulties. Perform Web-server backup and recovery operations. Provide customer service. Personal suitability: Excellent oral communication. Excellent written communication. Team player. Ability to multitask. Time management. Experience: 3 years to less than 5 years. Health benefits: Dental plan. Health care plan. Other benefits: Other benefits.- Location50 Steelecase RoadMarkham, ONL3R 1E8
- Salary$28.85HOUR hourly / 40 hours per week
- Terms of employment Permanent employmentFull time
- Day, Evening, Night, Weekend, Flexible Hours, Morning
- Start date Starts as soon as possible
- Benefits: Health benefits, Other benefits
- vacancies 1 vacancy
- Verified
- Source Job Bank #2884332
Overview
Languages
English
Education
- College/CEGEP
- or equivalent experience
Experience
3 years to less than 5 years
Work setting
- Various locations
- Employee Assistance Program
Responsibilities
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Perform Web-server backup and recovery operations
- Provide customer service
Additional information
Personal suitability
- Excellent oral communication
- Excellent written communication
- Team player
- Ability to multitask
- Time management
Benefits
Health benefits
- Dental plan
- Health care plan
Other benefits
- Other benefits
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Advertised until
2024-05-18
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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