Overview
Languages
English
Education
-
College/CEGEP
- or equivalent experience
Experience
2 years to less than 3 years
Responsibilities
Tasks
-
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
-
Participate in the redesign of applications and other software
-
Organise day-to-day business operations
-
Ensure that process steps are carried out according to specifications
-
Ensure that systems and equipment are operating efficiently and that proper maintenance and repairs are performed
-
Evaluate and install computer hardware, networking software and operating system software
-
Install software and hardware and configure operating system software in preparation for testing
-
Communicate technical problems, processes and solutions
-
Troubleshoot problems related to equipment
-
Research, evaluate and integrate network system and data communication hardware and software
Experience and specialization
Computer and technology knowledge
-
Database software
-
MS Office
Additional information
Transportation/travel information
-
Willing to travel
-
Valid driver's licence
Work conditions and physical capabilities
-
Fast-paced environment
-
Work under pressure
-
Tight deadlines
-
Handling heavy loads
-
Attention to detail
Personal suitability
-
Client focus
-
Excellent oral communication
-
Excellent written communication
-
Organized
-
Team player
-
Time management
Benefits
Health benefits
-
Dental plan
-
Health care plan
-
Vision care benefits
Financial benefits
Other benefits
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.