administrative assistant Verified

Work setting

• Education

Responsibilities

Tasks

• Coordinate the flow of information within the team
• Open and distribute mail and other materials
• Plan and organize daily operations
• Supervise other workers
• Train staff
• Establish and implement policies and procedures
• Record and prepare minutes of meetings, seminars and conferences
• Determine and establish office procedures and routines
• Schedule and confirm appointments
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Compile data, statistics and other information
• Order office supplies and maintain inventory
• Plan, organize, direct, control and evaluate daily operations
• Greet people and direct them to contacts or service areas
• Open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information
• Set up and maintain manual and computerized information filing systems
• Type and proofread correspondence, forms and other documents
• Provide customer service
• Maintain and manage digital database

Additional information

Security and safety

• Criminal record check

Work conditions and physical capabilities

• Ability to work independently
• Attention to detail

Personal suitability

• Team player
• Time management
• Due diligence