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customer service assistant Verified
With some duties as an office assistant
Posted on April 16, 2024 by Employer details Baden Coffee Company Inc.
Job details
Education: Secondary (high) school graduation certificate. or equivalent experience. Work setting: Rural area. Relocation costs not covered by employer. Willing to relocate. Business sector. Retail/wholesale establishment/distribution centre. Business. Private company, corporation or industry. Tasks: Develop communication strategies. Implement communication strategies and programs. Advise clients on advertising or sales promotion strategies. Answer written and oral inquiries. Assist in the preparation of brochures, reports, newsletters and other material. Gather, research and prepare communications material. Address customers' complaints or concerns. Answer inquiries and provide information to customers. Arrange for billing for services. Arrange for refunds and credits. Explain the type and cost of services offered. Issue receipts and other forms. Maintain records and statistics. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.. Perform general office duties. Receive payments. Sell merchandise. Answer clients' inquiries and provide information. Consult with clients after sale to provide ongoing support. Provide customer service. Computer and technology knowledge: MS Excel. MS Outlook. MS Windows. MS Word. MS PowerPoint. MS Office. Quick Books. Spreadsheet. Google Drive. LinkedIn. Electronic mail. Type of experience: Call centre. Area of specialization: Communications. Strategy. Specialization/experience (business sales and services): Distribution. Transportation/travel information: Own transportation. Own vehicle. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Tight deadlines. Work under pressure. Own tools/equipment: Cellular phone. Internet access. Personal suitability: Punctuality. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Organized. Reliability. Team player. Initiative. Judgement. Ability to multitask. Dependability. Honesty. Quick learner. Screening questions: Are you currently legally able to work in Canada?. Are you willing to relocate for this position?. Do you have previous experience in this field of employment?. Experience: Experience an asset. Other benefits: Free parking available. Learning/training paid by employer. On-site amenities. Team building opportunities. Parking available.- LocationBaden, ON
- Salary$20.00HOUR hourly / 40 hours per week
- Terms of employment Permanent employmentFull time
- Day
- Start date Starts as soon as possible
- Benefits: Other benefits
- vacancies 1 vacancy
- Verified
- Source Job Bank #2878434
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
- or equivalent experience
Experience
Experience an asset
Work setting
- Rural area
- Relocation costs not covered by employer
- Willing to relocate
- Business sector
- Retail/wholesale establishment/distribution centre
- Business
- Private company, corporation or industry
Responsibilities
Tasks
- Develop communication strategies
- Implement communication strategies and programs
- Advise clients on advertising or sales promotion strategies
- Answer written and oral inquiries
- Assist in the preparation of brochures, reports, newsletters and other material
- Gather, research and prepare communications material
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Perform general office duties
- Receive payments
- Sell merchandise
- Answer clients' inquiries and provide information
- Consult with clients after sale to provide ongoing support
- Provide customer service
Experience and specialization
Computer and technology knowledge
- MS Excel
- MS Outlook
- MS Windows
- MS Word
- MS PowerPoint
- MS Office
- Quick Books
- Spreadsheet
- Google Drive
- Electronic mail
Type of experience
- Call centre
Area of specialization
- Communications
- Strategy
Specialization/experience (business sales and services)
- Distribution
Additional information
Transportation/travel information
- Own transportation
- Own vehicle
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Tight deadlines
- Work under pressure
Own tools/equipment
- Cellular phone
- Internet access
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Judgement
- Ability to multitask
- Dependability
- Honesty
- Quick learner
Benefits
Other benefits
- Free parking available
- Learning/training paid by employer
- On-site amenities
- Team building opportunities
- Parking available
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
Advertised until
2024-05-16
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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