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customer service agent Verified
Posted on April 16, 2024 by Employer details Dynamic Training Centre
Job details
Education: Secondary (high) school graduation certificate. Tasks: Produce informational materials to increase awareness of services available. Address customers' complaints or concerns. Answer inquiries and provide information to customers. Arrange for billing for services. Explain the type and cost of services offered. Issue receipts and other forms. Maintain records and statistics. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.. Order office supplies and maintain inventory. Perform general office duties. Receive and log complaints. Receive payments. Explain procedures, risks and benefits to clients. Maintain and manage digital database. Answer clients' inquiries and provide information. Supervise office and volunteer staff. Show and describe goods or services. Record customers' orders. Experience: 1 year to less than 2 years. Other benefits: Free parking available.- Location96 Hodgson rdFredericton, NBE3C 2G4
- Salary$17.00HOUR hourly / 30 hours per week
- Terms of employment Permanent employmentFull time
- Day, Weekend
- Start dateStarts as soon as 2024-09-01
- Benefits: Other benefits
- vacancies 3 vacancies
- Verified
- Source Job Bank #2881360
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
Responsibilities
Tasks
- Produce informational materials to increase awareness of services available
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Order office supplies and maintain inventory
- Perform general office duties
- Receive and log complaints
- Receive payments
- Explain procedures, risks and benefits to clients
- Maintain and manage digital database
- Answer clients' inquiries and provide information
- Supervise office and volunteer staff
- Show and describe goods or services
- Record customers' orders
Benefits
Other benefits
- Free parking available
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
Advertised until
2024-05-16
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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