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technical support representative Verified
Posted on April 15, 2024 by Employer details TECHMATE TRADERS INC
Job details
Education: Secondary (high) school graduation certificate. or equivalent experience. Work setting: Computer hardware or software retailer/wholesaler. Tasks: Give access to computer networks. Report on the performance of computer systems and networks. Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Supervise other technical support workers in this group. Provide business systems, network and Internet support to users in response to identified difficulties. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Provide customer service. Manage incidents. Supervision: 1 to 2 people. Computer and technology knowledge: Android. iOS. Device drivers. Networking software. Networking security. Internet. Desktop applications. File management software. Multimedia software. Word processing software. Presentation software. Communication software. Mac OS. MS Office. MS Windows. Spreadsheet. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Repetitive tasks. Attention to detail. Combination of sitting, standing, walking. Personal suitability: Accurate. Client focus. Efficient interpersonal skills. Excellent oral communication. Organized. Team player. Ability to multitask. Time management. Honesty. Screening questions: Are you available for the advertised start date?. Do you have previous experience in this field of employment?. Experience: Experience an asset. Other benefits: Free parking available. On-site amenities.- LocationSurrey, BC
- Salary$35.00HOUR hourly / 36 hours per week
- Terms of employment Permanent employmentFull time
- Day, Evening, Weekend, Overtime, Morning
- Start date Starts as soon as possible
- Benefits: Other benefits
- vacancies 1 vacancy
- Verified
- Source Job Bank #2880911
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
- or equivalent experience
Experience
Experience an asset
Work setting
- Computer hardware or software retailer/wholesaler
Responsibilities
Tasks
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer service
- Manage incidents
Supervision
- 1 to 2 people
Experience and specialization
Computer and technology knowledge
- Android
- iOS
- Device drivers
- Networking software
- Networking security
- Internet
- Desktop applications
- File management software
- Multimedia software
- Word processing software
- Presentation software
- Communication software
- Mac OS
- MS Office
- MS Windows
- Spreadsheet
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Repetitive tasks
- Attention to detail
- Combination of sitting, standing, walking
Personal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Organized
- Team player
- Ability to multitask
- Time management
- Honesty
Benefits
Other benefits
- Free parking available
- On-site amenities
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Advertised until
2024-05-15
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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