dispatcher, trucks Verified

Responsibilities

Tasks

• Ensure accuracy of completed time sheets, payroll and other summaries
• Maintain work records and logs
• Perform general office duties
• Provide customer service
• Contact customers to deliver requested wakeup calls
• Dispatch personnel according to schedules and work orders
• Dispatch personnel as required by emergency situations
• Follow-up on issues with work orders
• Keep track of shipments
• Knowledge of cross border dispatching regulations and practices
• Knowledge of highway trucking and associated rules and regulations
• Maintain vehicle operator work records
• Process and transmit information and instructions to co-ordinate the activities of vehicle operators and crews using dispatching equipment
• Record mileage, fuel use, repairs and other expenses
• Schedule assignments and co-ordinate activities of vehicle operators, crews and equipment

Additional information

Work conditions and physical capabilities

• Attention to detail

Personal suitability

• Client focus
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player