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customer service agent Verified
Posted on April 15, 2024 by Employer details HARTZ IMMIGRATION SERVICES INC
Job details
Education: Secondary (high) school graduation certificate. or equivalent experience. Work setting: Urban area. Business. Consulting firm. Tasks: Answer written and oral inquiries. Address customers' complaints or concerns. Answer inquiries and provide information to customers. Arrange for billing for services. Arrange for refunds and credits. Explain the type and cost of services offered. Issue receipts and other forms. Order office supplies and maintain inventory. Perform general office duties. Receive and log complaints. Receive credit and employment applications. Receive payments. Answer clients' inquiries and provide information. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Work under pressure. Repetitive tasks. Personal suitability: Punctuality. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Organized. Reliability. Team player. Initiative. Judgement. Ability to multitask. Dependability. Honesty. Screening questions: Are you currently legally able to work in Canada?. Are you willing to relocate for this position?. Experience: 1 to less than 7 months. Other benefits: Parking available.- LocationCalgary, AB
- Salary$20.00HOUR hourly / 30 to 40 hours per week
- Terms of employment Permanent employmentFull time
- Evening, Weekend, Morning
- Start date Starts as soon as possible
- Benefits: Other benefits
- vacancies 1 vacancy
- Verified
- Source Job Bank #2879700
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
- or equivalent experience
Experience
1 to less than 7 months
Work setting
- Urban area
- Business
- Consulting firm
Responsibilities
Tasks
- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Order office supplies and maintain inventory
- Perform general office duties
- Receive and log complaints
- Receive credit and employment applications
- Receive payments
- Answer clients' inquiries and provide information
Additional information
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Work under pressure
- Repetitive tasks
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Judgement
- Ability to multitask
- Dependability
- Honesty
Benefits
Other benefits
- Parking available
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Advertised until
2024-05-17
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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