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customer service adviser Verified
Posted on April 14, 2024 by Employer details Southern Cross Industries Ltd.
Job details
Education: Secondary (high) school graduation certificate. Tasks: Advise clients on advertising or sales promotion strategies. Answer written and oral inquiries. Address customers' complaints or concerns. Answer inquiries and provide information to customers. Arrange for billing for services. Arrange for refunds and credits. Issue receipts and other forms. Maintain records and statistics. Order office supplies and maintain inventory. Receive and log complaints. Receive payments. Maintain and manage digital database. Answer clients' inquiries and provide information. Consult with clients after sale to provide ongoing support. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Personal suitability: Punctuality. Client focus. Efficient interpersonal skills. Excellent written communication. Flexibility. Organized. Reliability. Team player. Experience: Will train. Support for newcomers and refugees: Supports newcomers and/or refugees with foreign credential recognition. Support for youths: Provides awareness training to employees to create a welcoming work environment for youths. Support for Indigenous people: Offers mentorship, coaching and/or networking opportunities for Indigenous workers .- LocationEdmonton, AB
- Salary$29.00HOUR hourly / 35 hours per week
- Terms of employment Permanent employmentFull time
- Day, Morning
- Start date Starts as soon as possible
- vacancies 1 vacancy
- Verified
- Source Job Bank #2879096
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
Will train
Responsibilities
Tasks
- Advise clients on advertising or sales promotion strategies
- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Issue receipts and other forms
- Maintain records and statistics
- Order office supplies and maintain inventory
- Receive and log complaints
- Receive payments
- Maintain and manage digital database
- Answer clients' inquiries and provide information
- Consult with clients after sale to provide ongoing support
Additional information
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
Employment groups Help - Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for newcomers and refugees
- Supports newcomers and/or refugees with foreign credential recognition
Support for youths
- Provides awareness training to employees to create a welcoming work environment for youths
Support for Indigenous people
- Offers mentorship, coaching and/or networking opportunities for Indigenous workers
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
Advertised until
2024-05-14
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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