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software technical support analyst Verified
Posted on April 12, 2024 by Employer details Cloud hut Technologies
Job details
Education: College/CEGEP. Tasks: Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Participate in the redesign of applications and other software. Supervise other technical support workers in this group. Provide business systems, network and Internet support to users in response to identified difficulties. Perform Web-server backup and recovery operations. Work conditions and physical capabilities: Fast-paced environment. Attention to detail. Sitting. Personal suitability: Accurate. Client focus. Initiative. Organized. Experience: 2 years to less than 3 years.- Location1206 16 A Street NWEdmonton, ABT6T 2S5
- Salary$30.00HOUR hourly / 35 hours per week
- Terms of employment Permanent employmentFull time
- Day, Evening
- Start date Starts as soon as possible
- vacancies 2 vacancies
- Verified
- Source Job Bank #2877174
Overview
Languages
English
Education
- College/CEGEP
Experience
2 years to less than 3 years
Responsibilities
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Perform Web-server backup and recovery operations
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Attention to detail
- Sitting
Personal suitability
- Accurate
- Client focus
- Initiative
- Organized
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
Advertised until
2024-05-12
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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