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customer service representative - call centre Verified
Posted on April 05, 2024 by Employer details Midwest Teleservices International Inc.
Job details
Education: No degree, certificate or diploma. Work setting: Urban area. Relocation costs not covered by employer. Willing to relocate. Private sector. Telecommunications company. Tasks: Advise clients on advertising or sales promotion strategies. Answer written and oral inquiries. Address customers' complaints or concerns. Answer inquiries and provide information to customers. Explain the type and cost of services offered. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.. Sell merchandise. Answer clients' inquiries and provide information. Consult with clients after sale to provide ongoing support. Computer and technology knowledge: Internet. MS Windows. MS Word. Spreadsheet. Security and safety: Criminal record check. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Work under pressure. Repetitive tasks. Sitting. Personal suitability: Punctuality. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Organized. Reliability. Team player. Initiative. Ability to multitask. Honesty. Quick learner. Goal-oriented. Screening questions: Are you available for the advertised start date?. Are you currently a student?. Are you currently legally able to work in Canada?. Are you willing to relocate for this position?. Do you currently reside in proximity to the advertised location?. Do you have previous experience in this field of employment?. What is the highest level of study you have completed?. What is your current field of study?. What is your current level of study?. Experience: 1 year to less than 2 years. Health benefits: Dental plan. Disability benefits. Health care plan. Paramedical services coverage. Vision care benefits. Financial benefits: Group insurance benefits. Life insurance. Other benefits: Free parking available. On-site amenities. Parking available.- LocationBrandon, MB
- Salary$16.00HOUR hourly / 40 hours per week
- Terms of employment Permanent employmentFull time
- Day, Evening, Weekend, Shift, Morning, 10:00 to 19:00
- Start date Starts as soon as possible
- Benefits: Health benefits, Financial benefits, Other benefits
- vacancies 3 vacancies
- Verified
- Source Job Bank #2868060
Overview
Languages
English
Education
- No degree, certificate or diploma
Experience
1 year to less than 2 years
Work setting
- Urban area
- Relocation costs not covered by employer
- Willing to relocate
- Private sector
- Telecommunications company
Responsibilities
Tasks
- Advise clients on advertising or sales promotion strategies
- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Explain the type and cost of services offered
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Sell merchandise
- Answer clients' inquiries and provide information
- Consult with clients after sale to provide ongoing support
Experience and specialization
Computer and technology knowledge
- Internet
- MS Windows
- MS Word
- Spreadsheet
Additional information
Security and safety
- Criminal record check
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Work under pressure
- Repetitive tasks
- Sitting
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Ability to multitask
- Honesty
- Quick learner
- Goal-oriented
Benefits
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
Financial benefits
- Group insurance benefits
- Life insurance
Other benefits
- Free parking available
- On-site amenities
- Parking available
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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