Overview
Languages
English
Education
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Secondary (high) school graduation certificate
Experience
2 years to less than 3 years
Work setting
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Airline ticket office
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Travel wholesale company
Responsibilities
Tasks
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Supervise clerical staff or other travel counsellors
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Manage difficult situations with customers
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Perform general office duties
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Sell travel products and travel insurance
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Use principles and methods for showing, promoting, and selling products or services, which include marketing strategy and tactics, product demonstration, sales techniques, and sales control systems
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Calculate costs, process refunds and attend to other financial transactions
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Attend to cancellations and schedule changes
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Make transportation and accommodation reservations using computerized reservation and ticketing system
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Provide travel information to clients regarding destinations, transportation, accommodation options and travel costs
Experience and specialization
Computer and technology knowledge
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Travel software packages
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Amadeus
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MS Office
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Sabre
Travel bookings
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Business travel
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Leisure travel
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Individual travel
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Group travel
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Domestic travel
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International travel
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Adventure travel
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Cruise ship
Type of experience
Geographical areas of specialization
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Canada
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United States
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Western Europe
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Central Europe
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Northern Europe
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Mexico and Central America
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South America
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Caribbean
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South Pacific
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Asia
Area of specialization
Economic specialization
Benefits
Other benefits
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Free parking available
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Learning/training paid by employer
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.