Discover jobs
Job Search
client support representative - systems Verified
Posted on March 28, 2024 by Employer details TRAPPED
Job details
Education: Other trades certificate or diploma. or equivalent experience. Work setting: Private sector. Tasks: Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Supervise other technical support workers in this group. Provide business systems, network and Internet support to users in response to identified difficulties. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Perform Web-server backup and recovery operations. Provide customer service. Manage incidents. Experience: 1 year to less than 2 years. Other benefits: Travel insurance.- Location1300 WOOLRIDGE STREET suite 9Coquitlam, BCV3K 6Y6
- Salary$32.00HOUR hourly / 30 to 40 hours per week
- Terms of employment Term or contractFull time
- Start date Starts as soon as possible
- Benefits: Other benefits
- vacancies 2 vacancies
- Verified
- Source Job Bank #2855660
Overview
Languages
English
Education
- Other trades certificate or diploma
- or equivalent experience
Experience
1 year to less than 2 years
Work setting
- Private sector
Responsibilities
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
- Manage incidents
Benefits
Other benefits
- Travel insurance
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
Advertised until
2024-05-18
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
Report a problem with this job posting
- Date modified: