parts technician Verified

Work setting

• In shop

Responsibilities

Tasks

• Answer telephone and relay telephone calls and messages
• Clean and maintain office, supply area or warehouse
• Conduct sales calls
• Perform general office duties
• Set-up displays of retail parts and accessories
• Address customers' complaints or concerns
• Advise on use and appropriateness of goods or parts
• Handle cash transactions
• Identify, label and catalogue items received
• Issue and distribute parts and supplies for internal use
• Maintain records on inventory control system
• Prepare and track work orders
• Prepare requisition orders to replenish parts and supplies
• Process incoming requisitions
• Receive, unpack and sort incoming parts, supplies and materials
• Sell spare and replacement parts
• Ship, deliver or pick up parts, products or equipment
• Store items in warehouse, tool room or supply area

Experience and specialization

Computer and technology knowledge

• Inventory control software

Equipment and machinery experience

• Industrial lift trucks and fork-lifts

Parts specialization

• Agricultural machinery

Additional information

Work conditions and physical capabilities

• Attention to detail
• Bending, crouching, kneeling
• Fast-paced environment
• Overtime required
• Physically demanding
• Standing for extended periods
• Work under pressure

Weight handling

• Up to 23 kg (50 lbs)

Personal suitability

• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Organized
• Reliability
• Team player
• Values and ethics
• Maturity
• Punctuality