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hotel front desk clerk Verified
Posted on March 19, 2024 by Employer details Best Western Plus Mirage Hotel & Resort
Job details
Education: Secondary (high) school graduation certificate. Work setting: Hospitality industry. Hotel, motel, resort. Tasks: Register arriving guests and assign rooms. Process group arrivals and departures. Take, cancel and change room reservations. Provide information on hotel facilities and services. Provide general information about points of interest in the area. Investigate and resolve complaints and claims. Exchange foreign currency. Balance cash and complete balance sheets, cash reports and related forms. Maintain an inventory of vacancies, reservations and room assignments. Follow emergency and safety procedures. Clerical duties (i.e. faxing, filing, photocopying). Answer telephone and relay telephone calls and messages. Assist clients/guests with special needs. Contact customers to deliver requested wakeup calls. Perform light housekeeping and cleaning duties. Provide customer service. Experience: Will train.- LocationHigh Level, AB
- Salary$17.00HOUR hourly / 30 to 44 hours per week
- Terms of employment Permanent employmentFull time
- To be determined
- Start date Starts as soon as possible
- vacancies 2 vacancies
- Verified
- Source Job Bank #2844566
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
Will train
Work setting
- Hospitality industry
- Hotel, motel, resort
Responsibilities
Tasks
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Investigate and resolve complaints and claims
- Exchange foreign currency
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Perform light housekeeping and cleaning duties
- Provide customer service
Employment groups Help - Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
- Indigenous people
- Persons with disabilities
- Newcomers to Canada
- Mature workers
- Veterans
- Visible minorities
- Youth
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Advertised until
2024-05-18
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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