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customer accounts supervisor Verified
Posted on February 28, 2024 by Employer details Eat Routes Inc.
Job details
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. Work setting: Retail business. Tasks: Co-ordinate, assign and review work. Establish work schedules and procedures and co-ordinate activities with other work units or departments. Examine and verify accuracy of work and authorize routine deposits and withdrawals. Identify training needs and train workers in job duties and company policies. Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery. Requisition materials and supplies. Resolve work-related problems and prepare and submit progress and other reports. Maintain registration systems, records and files. Ensure compliance with government regulations. Answer electronic enquiries. Provide customer service. Answer enquiries and resolve problems or discrepancies concerning customers' accounts. Supervision: Customer service clerk. Information clerks. 1 to 2 people. Computer and technology knowledge: MS Office. Personal suitability: Accurate. Dependability. Initiative. Judgement. Organized. Experience: 2 years to less than 3 years. Workplace information: Remote work available.- LocationMississauga, ONRemote work available
- Salary$31.25HOUR hourly / 30 hours per week
- Terms of employment Permanent employmentFull time
- Day, Morning
- Start date Starts as soon as possible
- vacancies 1 vacancy
- Verified
- Source Job Bank #2814926
This employer has applied for a Labour Market Impact Assessment (LMIA) to hire a foreign worker to fill labour or skills shortages on a temporary basis. Canadians and Permanent residents are able and encouraged to apply. Learn more.
Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
2 years to less than 3 years
Work setting
- Retail business
Responsibilities
Tasks
- Co-ordinate, assign and review work
- Establish work schedules and procedures and co-ordinate activities with other work units or departments
- Examine and verify accuracy of work and authorize routine deposits and withdrawals
- Identify training needs and train workers in job duties and company policies
- Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
- Requisition materials and supplies
- Resolve work-related problems and prepare and submit progress and other reports
- Maintain registration systems, records and files
- Ensure compliance with government regulations
- Answer electronic enquiries
- Provide customer service
- Answer enquiries and resolve problems or discrepancies concerning customers' accounts
Supervision
- Customer service clerk
- Information clerks
- 1 to 2 people
Experience and specialization
Computer and technology knowledge
- MS Office
Additional information
Personal suitability
- Accurate
- Dependability
- Initiative
- Judgement
- Organized
Employment groups Help - Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
- Indigenous people
- Persons with disabilities
- Newcomers to Canada
- Mature workers
- Veterans
- Visible minorities
- Youth
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
Advertised until
2024-05-15
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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