Discover jobs
Job Search
analyst, systems technical support Verified
Posted on February 20, 2024 by Employer details I Time Inc.
Job details
Education: College/CEGEP. or equivalent experience. Tasks: Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Provide business systems, network and Internet support to users in response to identified difficulties. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Establish work priorities and ensure procedures are followed and deadlines are met. Computer and technology knowledge: Networking software. Networking security. Intranet. Internet. MS Office. MS Windows. Spreadsheet. MS Excel. MS Word. Electronic mail. MS Outlook. Security and safety: Basic security clearance. Transportation/travel information: Public transportation is available. Work conditions and physical capabilities: Fast-paced environment. Tight deadlines. Attention to detail. Large workload. Personal suitability: Accurate. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Organized. Team player. Flexibility. Experience: 1 year to less than 2 years. Workplace information: Remote work available.- LocationMississauga, ONRemote work available
- Salary$29.20HOUR hourly / 30 hours per week
- Terms of employment Permanent employmentFull time
- Day, Evening, Weekend, On Call, Flexible Hours, Morning
- Start date Starts as soon as possible
- vacancies 1 vacancy
- Verified
- Source Job Bank #2804039
Overview
Languages
English
Education
- College/CEGEP
- or equivalent experience
Experience
1 year to less than 2 years
Responsibilities
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Establish work priorities and ensure procedures are followed and deadlines are met
Experience and specialization
Computer and technology knowledge
- Networking software
- Networking security
- Intranet
- Internet
- MS Office
- MS Windows
- Spreadsheet
- MS Excel
- MS Word
- Electronic mail
- MS Outlook
Additional information
Security and safety
- Basic security clearance
Transportation/travel information
- Public transportation is available
Work conditions and physical capabilities
- Fast-paced environment
- Tight deadlines
- Attention to detail
- Large workload
Personal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Team player
- Flexibility
Employment groups Help - Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
- Indigenous people
- Persons with disabilities
- Newcomers to Canada
- Visible minorities
- Youth
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
Advertised until
2024-06-19
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
Report a problem with this job posting
- Date modified: