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guest service agent Verified This job was posted directly by the employer on Job Bank.
Posted on February 19, 2024 by Employer details Filoxenia Inc.
Job details
Education: Secondary (high) school graduation certificate. Work setting: Hospitality industry. Tasks: Register arriving guests and assign rooms. Take, cancel and change room reservations. Provide general information about points of interest in the area. Follow emergency and safety procedures. Answer telephone and relay telephone calls and messages. Contact customers to deliver requested wakeup calls. Provide customer service. Address customers' complaints or concerns. Perform general office duties. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Overtime required. Standing for extended periods. Work under pressure. Personal suitability: Client focus. Dependability. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Judgement. Organized. Reliability. Experience: 1 year to less than 2 years.- LocationStrathmore, AB
- Salary$15.75HOUR hourly / 40 hours per week
- Terms of employment Permanent employmentFull time
- Day, Evening, Night, Weekend, Overtime, On Call, Flexible Hours, Early Morning, Morning
- Start date Starts as soon as possible
- vacancies 2 vacancies
- Source Job Bank #2803445
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
Work setting
- Hospitality industry
Responsibilities
Tasks
- Register arriving guests and assign rooms
- Take, cancel and change room reservations
- Provide general information about points of interest in the area
- Follow emergency and safety procedures
- Answer telephone and relay telephone calls and messages
- Contact customers to deliver requested wakeup calls
- Provide customer service
- Address customers' complaints or concerns
- Perform general office duties
Additional information
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Overtime required
- Standing for extended periods
- Work under pressure
Personal suitability
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Judgement
- Organized
- Reliability
Employment groups Help - Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
- Indigenous people
- Persons with disabilities
- Newcomers to Canada
- Mature workers
- Veterans
- Visible minorities
- Youth
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
Advertised until
2024-06-18
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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