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systems technical support analyst Verified
Posted on January 30, 2024 by Employer details Nuvollo Corp
Job details
Education: College/CEGEP. or equivalent experience. Tasks: Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Provide business systems, network and Internet support to users in response to identified difficulties. Computer and technology knowledge: Information Technology Infrastructure Library (ITIL). Linux. Networking hardware. Internet. Servers. MS Office. MS Windows. SharePoint. TCP/IP. Wireless networks. Security and safety: Criminal record check. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Attention to detail. Personal suitability: Client focus. Efficient interpersonal skills. Excellent oral communication. Organized. Team player. Screening questions: Are you currently legally able to work in Canada?. Are you willing to relocate for this position?. Do you have previous experience in this field of employment?. Experience: 3 years to less than 5 years. Workplace information: Remote work available. Health benefits: Dental plan. Disability benefits. Health care plan. Paramedical services coverage. Vision care benefits. Financial benefits: Bonus. Mileage paid. Other benefits: Free parking available. Learning/training paid by employer. On-site recreation and activities. Team building opportunities.- Location16, Four Seasons PlaceEtobicoke, ONM9B 6E5Remote work available
- Salary$29.00HOUR hourly / 40 hours per week
- Terms of employment Permanent employmentFull time
- Flexible Hours, To be determined
- Start date Starts as soon as possible
- Benefits: Health benefits, Financial benefits, Other benefits
- vacancies 3 vacancies
- Verified
- Source Job Bank #2775592
Overview
Languages
Bilingual
Education
- College/CEGEP
- or equivalent experience
Experience
3 years to less than 5 years
Responsibilities
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
Experience and specialization
Computer and technology knowledge
- Information Technology Infrastructure Library (ITIL)
- Linux
- Networking hardware
- Internet
- Servers
- MS Office
- MS Windows
- SharePoint
- TCP/IP
- Wireless networks
Additional information
Security and safety
- Criminal record check
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Attention to detail
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Organized
- Team player
Benefits
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
Financial benefits
- Bonus
- Mileage paid
Other benefits
- Free parking available
- Learning/training paid by employer
- On-site recreation and activities
- Team building opportunities
Employment groups Help - Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
- Indigenous people
- Newcomers to Canada
- Veterans
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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