front desk agent
Verified
Posted on January 26, 2024
by
Employer details
Econolodge Inn & Suites University
Job details
Education: Secondary (high) school graduation certificate. Tasks: Register arriving guests and assign rooms. Process group arrivals and departures. Take, cancel and change room reservations. Provide information on hotel facilities and services. Provide general information about points of interest in the area. Process guests' departures, calculate charges and receive payments. Balance cash and complete balance sheets, cash reports and related forms. Maintain an inventory of vacancies, reservations and room assignments. Follow emergency and safety procedures. Answer telephone and relay telephone calls and messages. Assist clients/guests with special needs. Contact customers to deliver requested wakeup calls. Provide customer service. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Overtime required. Standing for extended periods. Work under pressure. Personal suitability: Client focus. Dependability. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Judgement. Organized. Reliability. Team player. Experience: Will train.
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Location2231 Banff Trail NWCalgary, AB
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Salary$17.00HOUR hourly / 32 to 44 hours per week
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Terms of employment
Permanent employmentFull time
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Day, Evening, Night, Weekend, Shift, Overtime, Flexible Hours, Early Morning, Morning
- Start date
Starts as soon as possible
- vacancies
2 vacancies
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Verified
- Source
Job Bank
#2771153
- 2231 Banff Trail NWCalgary, AB
This employer has an approved Labour Market Impact Assessment (LMIA) to hire a foreign worker to fill labour or skills shortages on a temporary basis. Canadians and Permanent residents are able and encouraged to apply. Learn more.
Overview
Languages
English
Education
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Secondary (high) school graduation certificate
Experience
Will train
Responsibilities
Tasks
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Register arriving guests and assign rooms
-
Process group arrivals and departures
-
Take, cancel and change room reservations
-
Provide information on hotel facilities and services
-
Provide general information about points of interest in the area
-
Process guests' departures, calculate charges and receive payments
-
Balance cash and complete balance sheets, cash reports and related forms
-
Maintain an inventory of vacancies, reservations and room assignments
-
Follow emergency and safety procedures
-
Answer telephone and relay telephone calls and messages
-
Assist clients/guests with special needs
-
Contact customers to deliver requested wakeup calls
-
Provide customer service
Additional information
Work conditions and physical capabilities
-
Attention to detail
-
Fast-paced environment
-
Overtime required
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Standing for extended periods
-
Work under pressure
Personal suitability
-
Client focus
-
Dependability
-
Efficient interpersonal skills
-
Excellent oral communication
-
Excellent written communication
-
Flexibility
-
Judgement
-
Organized
-
Reliability
-
Team player
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
- Indigenous people
- Newcomers to Canada
- Mature workers
- Veterans
- Visible minorities
- Youth
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
Advertised until
2024-05-25
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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