Discover jobs
Job Search
cloud developer
Title posted on indeed.com - ServiceNow Developer
Posted on May 01, 2024 by Employer details Dawn InfoTek Inc.
Job details
Dawn InfoTek Inc. is a professional IT consulting team that partners with major financial institutions, investment firms and government sectors. We have been dedicated to delivering cutting-edge consulting services and recruiting all levels of IT positions for our clients. We are currently seeking competent individuals to fulfill the role of Senior IT Operations Management (ITOM) Developer (ServiceNow) to join our dynamic team for our client, one of the major banks. *The role:* With a strong proficiency in scripting languages and expertise in ServiceNow ITOM applications, your primary responsibility will be to design, implement and maintain end-to-end ServiceNow ITOM processes with a focus on the Event Management & Notify applications. You will provide oversight over project intake and designs/proposals put forward. You will push for opportunities to develop application strategies and validate solutions that comply with the out-of-box application feature roadmap. In this role, as required, you can expect to provide extended support (after hours - 24x7) for engagement(s) in real-time troubleshooting & resolution of Priority 1 / Major Incidents. *Is this role right for you?* * You are adept at developing and maintaining scripts, business rules, and User Interface (UI) policies within the ServiceNow platform to achieve optimal functionality and performance. * You embrace the opportunity to configure and develop solutions on the ServiceNow Platform (i.e., Workflows, Script Includes, Business Rules, etc.) and to conduct thorough User Acceptance Testing (UAT) and/or System Integration Testing (SIT) testing (when applicable, producing test plans for Quality Assurance Testing [QAT]), debugging, and troubleshooting to ensure the reliability and integrity of implemented solutions. * You are prepared to identify and troubleshoot technical issues including delivery failures, configuration problems, and performance bottlenecks and to implement effective solutions to address and resolve these issues promptly. * You are keen to collaborate with stakeholders to gather feedback and continuously refine and improve existing ITOM processes. * You thrive on providing technical expertise and guidance to junior developers, fostering knowledge sharing and skill development within the team. * You are eager to stay abreast of industry best practices and emerging trends in ServiceNow ITOM, incorporating relevant innovations into our systems. * You are prepared to create and maintain up to date technical documentation. *Do you have the skills that will enable you to succeed in this role?* * You possess excellent communication (verbal/written/presentation) skills. * You can demonstrate excellent collaboration skills to work effectively with cross-functional teams and stakeholders. * *You have at least 5+ years of hands-on technical working experience in designing/planning/implementing/integrating ITOM solutions within the ServiceNow platform for a large-size enterprise organization that spans multiple divisions and departments.* * *You have at least 5+ years of hands-on technical working experience with ServiceNow application development & advanced scripting skills (e.g., JavaScript, HTML & Glide methodology) in support of extending ServiceNow ITOM application functionalities.* * *You have at least 5+ years of hands-on technical working experience in designing/planning/implementing/integrating REST and SOAP APIs between the ServiceNow Platform and external systems/sources.* * You have at least 2+ years of hands-on technical working experience with the configuration of the *ServiceNow Event Management module.* * You also have at least 2+ years of hands-on technical working experience in the *configuration and maintenance of at least 1 of the following modules: Notify and/or Discovery and/or Service Mapping and/or Service Graph Connectors and/or Tag Governance and/or Metric Intelligence and/or Predictive AIOps and/or Service Operations Works- LocationScarborough, ON
- Salary$115,000 to $125,000YEAR annually
- Terms of employment Permanent employmentFull time
- Start date Starts as soon as possible
- vacancies 1 vacancy
- Source indeed.com #9262255214
Important notice: This job posting has been provided by a partner site. Job Bank is not responsible for this content.
Report a problem with this job posting
- Date modified: