Skills Taxi Dispatcher near Edmonton (AB)

National Occupational Classification update

We have updated this page to reflect the transition to the 2021 version of the National Occupational Classification (NOC). This means that the occupation "taxi dispatcher" was moved from the group Dispatchers (NOC 1525) to the group Dispatchers (NOC 14404).

Find out what skills you typically need to work as a taxi dispatcher in Canada. These skills are applicable to all Dispatchers (NOC 14404).

Tasks

  • Ensure accuracy of completed time sheets, payroll and other summaries
  • Ensure proper functioning of equipment
  • Light cleaning duties
  • Maintain work records and logs
  • Monitor personnel workloads and locations
  • Organize warehouse and work areas
  • Perform general office duties
  • Provide customer service
  • Advise vehicle operators of traffic and other problems
  • Assist with maintenance of communications equipment
  • Communicate with ships, aircraft and other remote operations
  • Dispatch personnel according to schedules and work orders
  • Dispatch personnel as required by emergency situations
  • Follow-up on issues with work orders
  • Handle wake-up calls
  • Keep track of shipments
  • Knowledge of cross border dispatching regulations and practices
  • Knowledge of highway trucking and associated rules and regulations
  • Maintain vehicle operator work records
  • Operate computer-aided communications and dispatching equipment
  • Operate radio equipment
  • Receive requests for emergency assistance or service
  • Record mileage, fuel use, repairs and other expenses
  • Schedule assignments and co-ordinate activities of vehicle operators, crews and equipment

Skills and knowledge

The following skills and knowledge are usually required in this occupation.

    Skills

  • Operating and Repairing Equipment, Machinery and Vehicles Help -
    • Operating Stationary Industrial Equipment
    • Operating Mobile Equipment
    • Mechanical Installing, Maintaining and Repairing
  • Service and Care Help -
    • Cleaning and House/Shop Keeping
    • Tending to Daily Needs
    • Cooking, Preparing, Serving
    • Serving Others
    • Protecting and Enforcing
    • Treating People/Animals
    • Counselling and Nurturing
  • Communication Help -
    • Interviewing
    • Promoting and Selling
    • Advising and Consulting
    • Professional Communicating
    • Teaching and Training
    • Liaising and Networking
    • Negotiating and Adjudicating
  • Information Handling Help -
    • Processing Information
    • Managing Information
  • Analysis Help -
    • Inspecting and Testing
    • Analyzing Information
    • Examining and Diagnosing
    • Planning
    • Researching and Investigating
    • Projecting Outcomes
  • Management Help -
    • Supervising
    • Recruiting and Hiring
    • Co-ordinating and Organizing
    • Evaluating
    • Allocating and Controlling Resources
    • Leading and Motivating
    • Strategic Planning

    Knowledge

  • Communications and Transportation Help -
    • Transportation
    • Telecommunications
    • Communications and Media
  • Law and Public Safety Help -
    • Public Safety and Security
    • Law, Government, and Jurisprudence
  • Business, Finance and Management Help -
    • Client Service
    • Marketing
    • Sales
    • Clerical
    • Personnel and Human Resources
    • Accounting
    • Economics
    • Finance
    • Business Administration
    • Business Management
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