Job outlook Administrative Assistant, Medical in Ontario

Job opportunities for Medical administrative assistants (NOC 1243) are fair in Ontario over the next 3 years. This job outlook is also applicable to people working as an administrative assistant, medical.

Job opportunities in Ontario

administrative assistant, medical
Outlook over the next 3 years

The employment outlook will be fair for Medical administrative assistants (NOC 1243) in Ontario for the 2019-2021 period.

The following factors contributed to this outlook:

  • Employment decline will lead to the loss of some positions.
  • Several positions will become available due to retirements.
  • There are a small number of unemployed workers with recent experience in this occupation.

Most medical administrative assistants work in physician offices and hospitals. As new hospitals and other healthcare facilities are created, medical administrative assistants should find further employment opportunities. The provincial government is moving forward with the People's Health Care Act, which focuses on overhauling the healthcare organization system in Ontario, and amalgamates several major healthcare agencies into one central unit, called Ontario Health. In addition, while the government is working to expand the number of hospital beds available, when viewed in conjunction with the modernization of Ontario's healthcare logistical systems, employment may be limited as patients are directed to more streamlined systems. While all of these endeavours may influence employment opportunities, the overall impact on employment is still uncertain.

Recent increases in operating funding of public hospitals as well as investment in health infrastructure to construct new hospitals could enhance employment opportunities for these professionals in the future. Medical administrative assistants may face some challenges in finding employment in hospitals in rural areas as hospital services continue to consolidate and move to urban areas.

Candidates with training in medical office administration should have the best opportunities for securing employment, particularly if it is from a physician's office. Medical administrative assistants are expected to work closely with doctors, nurses, and the general public, therefore strong interpersonal and customer service skills, such as scheduling and clerical skills, are assets for job seekers. Employment opportunities are also improved for candidates familiar with medical terminology and associated data entry, and those who have a strong working knowledge of health care information system software, such as electronic medical records, and Ontario Health Insurance Plan (OHIP) billing.

Here are some key facts about Medical administrative assistants in the Ontario region:

  • Approximately 19,150 people work in this occupation.
  • Medical administrative assistants mainly work in the following sectors:
    • Ambulatory health care services (NAICS 621): 59%
    • Hospitals (NAICS 622): 32%
    • Nursing and residential care facilities (NAICS 623): 5%
  • The distribution of full-time and part-time workers in this occupation is:
    • Full-time workers: 77% compared to 79% for all occupations
    • Part-time workers: 23% compared to 21% for all occupations
  • 70% of medical administrative assistants work all year, while 30% work only part of the year, compared to 63% and 37% respectively among all occupations. Those who worked only part of the year did so for an average of 36 weeks compared to 31 weeks for all occupations.
  • Less than 5% of medical administrative assistants are self-employed compared to an average of 12% for all occupations.

Breakdown by region

Explore job prospects in Ontario by economic region.

Location Job outlook
Hamilton–Niagara Peninsula Region Fair
Kingston–Pembroke Region Fair
Kitchener–Waterloo–Barrie Region Fair
London Region Fair
Muskoka–Kawarthas Region Fair
Northeast Region Fair
Northwest Region Fair
Ottawa Region Fair
Stratford–Bruce Peninsula Region Fair
Toronto Region Fair
Windsor-Sarnia Region Fair
Legend: The job opportunities can be: Undetermined Limited Fair Good

You can also look at this data on a map. Go to LMI Explore

Labour market conditions across Canada

We expect that the labour supply and demand for Medical administrative assistants (NOC 1243) will be balanced in Canada over the next 10 years.

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