Job description Restaurant Host/hostess near Calgary (AB)

Find out what work is like for a restaurant host/hostess in Canada. This work description is applicable to all Maîtres d'hôtel and hosts/hostesses (NOC 6511).

Maîtres d'hôtel and hosts/hostesses

Description

Maîtres d'hôtel and hosts/hostesses greet patrons and escort them to tables, and supervise and co-ordinate the activities of food and beverage servers. They are employed in restaurants, hotel dining rooms, private clubs, cocktail lounges and similar establishments.

Job duties

  • This group performs some or all of the following duties:
  • Receive and record patrons' reservations and assign tables
  • Greet patrons and escort them to tables or other seating areas
  • Speak with patrons to ensure satisfaction with food and service, and attend to complaints
  • Order dining room supplies and equipment
  • Inspect dining and serving areas and equipment
  • Supervise and co-ordinate activities of food and beverage servers and other serving staff
  • Accept payment from patrons for food and beverages
  • Maintain financial statements and records
  • Prepare work schedules and payrolls
  • Interview candidates for food and beverage server positions and train new employees
  • May be responsible for marketing and advertising the dining establishment.

Job titles

  • maître d'
  • restaurant host/hostess
  • dining room host/hostess
  • chief host/hostess - food services

Related occupations

Source National Occupational Classification

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