Job description Accommodation Services Manager in the Southwest Region

Find out what work is like for an accommodation services manager in Canada. This work description is applicable to all Accommodation service managers (NOC 0632).

Accommodation service managers


Accommodation service managers plan, organize, direct, control and evaluate the operations of an accommodation establishment or of a department within such an establishment. They are employed by hotels, motels, resorts, student residences and other accommodation establishments, or they may be self-employed.

Job duties

  • This group performs some or all of the following duties:
  • Develop, implement and evaluate policies and procedures for the operation of the department or establishment
  • Prepare budgets and monitor revenues and expenses
  • Participate in the development of pricing and promotional strategies
  • Negotiate with suppliers for the provision of materials and supplies
  • Negotiate with clients for the use of facilities for conventions, banquets, receptions and other functions
  • Recruit and supervise staff, oversee training and set work schedules
  • Resolve customer complaints.

Job titles

  • assistant manager, hotel
  • bed and breakfast operator
  • hotel director
  • hotel manager
  • reservations manager
  • seasonal resort manager
  • motel manager
  • guest-house operator
  • ski resort manager
  • tourist home operator
  • front desk manager - accommodation services

Related occupations

Source National Occupational Classification

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