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manager, distribution centre

Title posted on CareerBeacon - Terminal Manager

Posted on May 23, 2026 by Employer details Midland Transport

Job details

JOB DESCRIPTIONMidland Transport is seeking an experienced and results-driven Terminal Manager to lead its large pickup and delivery (P&D) transport terminal in Concord, Ontario. Reporting to the Director, Operations - Ontario, the Terminal Manager is accountable for delivering safe, efficient, and cost-effective operations while achieving financial and customer performance targets.The Terminal Manager drives operational excellence through strong employee engagement, clear communication, and the effective use of key business metrics related to cost control, safety, service quality, and asset utilization.RESPONSIBILITIESOperational Leadership:Managing all terminal operations including dispatch, dock, and P&D functions to ensure efficient daily freight movementsEnsuring optimal routing, scheduling, and resource allocation to meet service commitmentsPartnering with sales and customer service teams to address customer needs and resolve escalationsDriving continuous improvement initiatives in partnership with peers across the Midland network to enhance productivity and reduce operational inefficienciesEmployee Engagement:Fostering a culture focused on teamwork, accountability, respect and continuous improvementLeading, coaching and developing frontline supervisors and staffMaintaining positive work environment through effective communication agreements Financial & Cost Management:Managing terminal operating costs including labour, third-party cartage, overtime, asset usage and maintenanceMonitoring and achieving budget targets, on-time delivery rates, freight claim rates, and cost per shipment metricsIdentifying and implementing cost control strategies while maintaining service qualitySafety & Compliance:Championing a strong safety culture aligned with JDI and Midland standards and policiesEnsuring full compliance with all hours-of-work and health and safety legislation, Leading incident investigations and implementing corrective actions to prevent recurrence in partnership with the health, safety and environment team.QUALIFICATIONSMinimum of 10 years of progressive leadership experience in transportation, logistics, or courier operationsPost-secondary education in business, logistics, or a related field is preferred; and equivalent combination of education and experience will be consideredProven experience managing large, unionized workforces in a terminal or distribution centre environmentStrong understanding of routing and dispatch operations, terminal and dock operations, and KPI-driven performance managementDemonstrated experience leading teams in a fast-paced environmentProven ability to manage operational performance, cost, and service outcomesStrong analytical, communication, and problem-solving skillsFast-paced, operational environment with regular presence on the terminal floorAvailability to support operations outside of standard business hours as requiredInteraction with drivers, dockworkers, supervisors, office staff and external stakeholdersOther duties as assigned.ABOUT USFounded in 1882, J.D. Irving, Limited (JDI) has operations in Canada and the United States and are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the cr