front desk agent
Posted on November 14, 2025 by Employer details Crazy Creek Resort
Job details
Education: No degree, certificate or diploma. Tasks: Register arriving guests and assign rooms. Process group arrivals and departures. Take, cancel and change room reservations. Provide information on hotel facilities and services. Provide general information about points of interest in the area. Process guests' departures, calculate charges and receive payments. Follow emergency and safety procedures. Answer telephone and relay telephone calls and messages. Provide customer service. Process credit cards, vouchers and other payments. Professionalism in customer service. Computer and technology knowledge: Computerized bookkeeping system. Central reservation system (CRS). Internet. Lightspeed. Basic. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Ability to work independently. Personal suitability: Client focus. Dependability. Efficient interpersonal skills. Excellent oral communication. Flexibility. Judgement. Organized. Reliability. Team player. Values and ethics. Ability to multitask. Screening questions: Are you authorized to work in Canada?. Do you have experience working in this field?. Do you live near the job location?. Employment terms options: Evening. On call. Experience: Experience an asset. Employment terms options: Day. Weekend. Other benefits: Free parking available.- Location6162 Trans Canada HwyMalakwa, BCV0E 2J0
- Work location On site
- Salary$19.00 to $22.00HOUR hourly (To be negotiated) / 15 to 40 hours per week
- Terms of employment Permanent employmentPart time leading to full time
- Day, Evening, Weekend, On call
- Starts as soon as possible
- Benefits: Other benefits
- vacancies 1 vacancy
- Source Job Bank #3441482
Overview
Languages
English
Education
- No degree, certificate or diploma
Experience
Experience an asset
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Follow emergency and safety procedures
- Answer telephone and relay telephone calls and messages
- Provide customer service
- Process credit cards, vouchers and other payments
- Professionalism in customer service
Experience and specialization
Computer and technology knowledge
- Computerized bookkeeping system
- Central reservation system (CRS)
- Internet
- Lightspeed
- Basic
Additional information
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Ability to work independently
Personal suitability
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player
- Values and ethics
- Ability to multitask
Benefits
Other benefits
- Free parking available
Who can apply for this job?
You can apply if you are:
- a Canadian citizen
- a permanent resident of Canada
- a temporary resident of Canada with a valid work permit
Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.
Advertised until
2026-01-19
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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