front desk agent - Happy Valley-Goose Bay (NL) - Job posting

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Front Desk Agent Verified This job posting has been provided directly by the employer to Job Bank.

Posted on November 30, 2020 by Employer details The Labrador Inn

Job details

  • Location Happy Valley-Goose Bay, NL
  • Salary$$13.75HOUR hourly for 40 hours per week
  • Terms of employment Permanent employment
    Full time
  • Start date Starts as soon as possible
  • vacancies 2 vacancies
  • Verified
  • Source Job Bank #1594230

Job requirements

Languages

English

Education

Secondary (high) school graduation certificate

Experience

7 months to less than 1 year

Specific Skills
Take, cancel and change room reservations; Register arriving guests and assign rooms; Provide information on hotel facilities and services; Process group arrivals and departures; Process guests' departures, calculate charges and receive payments; Investigate and resolve complaints and claims; Balance cash and complete balance sheets, cash reports and related forms; Answer telephone and relay telephone calls and messages; Clerical duties (i.e. faxing, filing, photocopying); Provide general information about points of interest in the area; Follow emergency and safety procedures; Handle wake-up calls; Provide customer service; Assist clients/guests with special needs; Maintain an inventory of vacancies, reservations and room assignments
Business Equipment and Computer Applications
Word processing software; Spreadsheet; Internet; Database software; Central reservation system (CRS); Computerized bookkeeping system
Work Setting
Hotel, motel, resort
Work Conditions and Physical Capabilities
Fast-paced environment; Work under pressure; Attention to detail; Standing for extended periods
Work Location Information
Rural area; Remote location
Personal Suitability
Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Excellent written communication; Client focus; Dependability; Judgement; Reliability; Organized

Employment groups Help -

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Indigenous people, Persons with disabilities, Newcomers to Canada, Veterans, Visible minorities

Advertised until

2021-01-23

Intended job posting audience

Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.

Important notice: This job posting has been provided directly by the employer to Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

The minimum wage for this job was calculated and verified based on the province or territory of residence for the employer.

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