user support technician - Delta (BC) - Job posting

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User Support Technician Verified This job posting has been provided directly by the employer through Job Bank’s employer job posting system.

Posted on February 24, 2020 by Employer details ELITE PAVING LTD

Job details

  • Location Delta, BC
  • Salary$$30.5HOUR hourly for 40 hours per week
  • Terms of employment Permanent
    Full time
  • Shift, Flexible Hours, To be determined, Morning
  • Start date As soon as possible
  • Vacancies 1 Vacancy
  • Verified
  • Source Job Bank #1422070

Job requirements

Languages

English

Education

Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

Specific Skills
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced; Consult user guides, technical manuals and other documents to research and implement solutions; Provide advice and training to users in response to identified difficulties; Collect, organize and maintain a problems and solutions log for use by other technical support analysts; Participate in the redesign of applications and other software; Supervise other technical support workers in this group; Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software; Provide business systems, network and Internet support to users in response to identified difficulties
Operating Systems and Software
Android
Work Conditions and Physical Capabilities
Fast-paced environment; Work under pressure; Repetitive tasks; Attention to detail; Sitting; Tight deadlines
Computer and Technology Knowledge
MS Windows; MS Office
Personal Suitability
Initiative; Effective interpersonal skills; Accurate; Team player; Excellent oral communication; Client focus; Judgement; Organized

Employment groups Help -

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Indigenous people, Persons with disabilities, Newcomers to Canada

Advertised until:

2020-04-23

Intended job posting audience

Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.

Important notice: This job posting has been provided directly by the employer through Job Bank’s job posting system. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

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