user support technician - Langley (BC) - Job posting

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User Support Technician Verified This job posting has been provided directly by the employer through Job Bank’s employer job posting system.

Posted on January 31, 2020 by Employer details Skynet Wireless Inc

Job details

  • Location Langley, BC
  • Salary$$30.5HOUR hourly for 32 to 40 hours per week
  • Terms of employment Permanent
    Full time
  • Flexible Hours
  • Start date As soon as possible
  • Vacancies 1 Vacancy
  • Verified
  • Source Job Bank #1406187

Job requirements

Languages

English

Education

Bachelor's degree

Experience

1 year to less than 2 years

Specific Skills
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced; Consult user guides, technical manuals and other documents to research and implement solutions; Provide advice and training to users in response to identified difficulties; Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Operating Systems and Software
Android
Work Setting
Consulting firm
Security and Safety
Basic security clearance
Own Tools/Equipment
Cellular phone
Transportation/Travel Information
Willing to travel
Work Conditions and Physical Capabilities
Fast-paced environment; Work under pressure; Repetitive tasks; Physically demanding; Attention to detail; Sitting; Standing for extended periods; Bending, crouching, kneeling; Tight deadlines
Ability to Supervise
1 to 2 people
Computer and Technology Knowledge
MS Windows; Internet; Networking software; Networking security; MS Office
Personal Suitability
Initiative; Effective interpersonal skills; Accurate; Team player; Excellent oral communication; Client focus; Judgement; Organized

Employment groups Help -

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Indigenous people, Persons with disabilities, Newcomers to Canada, Seniors

Advertised until:

2020-04-13

Intended job posting audience

Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.

Important notice: This job posting has been provided directly by the employer through Job Bank’s job posting system. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

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