front desk agent - Iqaluit (NU) - Job posting

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Front Desk Agent Verified This job posting has been provided directly by the employer through Job Bank’s employer job posting system.

Posted on January 03, 2020 by Employer details Frobisher Inn

Job details

  • Location Iqaluit, NU
  • Salary$$18HOUR hourly for 40 hours per week
  • Terms of employment Permanent
    Full time
  • Day, Evening, Night, Weekend, Shift, Early Morning, Morning
  • Start date As soon as possible
  • Vacancies 3 Vacancies
  • Verified
  • Source Job Bank #1384896

Job requirements

Languages

English

Education

Secondary (high) school graduation certificate
or equivalent experience

Experience

1 year to less than 2 years

Specific Skills
Take, cancel and change room reservations; Register arriving guests and assign rooms; Provide information on hotel facilities and services; Process group arrivals and departures; Process guests' departures, calculate charges and receive payments; Investigate and resolve complaints and claims; Answer telephone and relay telephone calls and messages; Clerical duties (i.e. faxing, filing, photocopying); Provide general information about points of interest in the area; Follow emergency and safety procedures; Handle wake-up calls; Provide customer service; Assist clients/guests with special needs; Maintain an inventory of vacancies, reservations and room assignments
Business Equipment and Computer Applications
Spreadsheet; Internet; Central reservation system (CRS)
Security and Safety
Criminal record check
Work Conditions and Physical Capabilities
Fast-paced environment; Work under pressure; Attention to detail; Standing for extended periods
Work Location Information
Staff accommodation available; Urban area; Remote location; Willing to relocate
Personal Suitability
Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Excellent written communication; Client focus; Dependability; Judgement; Reliability; Organized

Employment groups Help -

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Indigenous people, Persons with disabilities, Newcomers to Canada, Seniors, Students, Veterans

Advertised until:

2020-02-27

Intended job posting audience

Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.

Important notice: This job posting has been provided directly by the employer through Job Bank’s job posting system. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

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